QUESTION

How do I set up a data feed from Pershing?

ANSWER

Tamarac Services often assists clients with requests to enable a particular custodian data feed. To set up the custodian data feed for Pershing, follow these steps:

Custodian Access (Required for Cost Basis and Reconciliation)

Setting up a Pershing feed requires establishing a log-in for Tamarac for Pershing InfoDirect (cost basis) and Pershing NetX360 (reconciliation). This process depends on whether there are existing login credentials.

Note

They will always need to create new credentials for NetX360. Pershing also requires that you use a named individual to establish the login and a date of birth for the recovery PIN.

Existing Login Credentials

If the client has an existing login, they will need to provide them to their Service Team.

New Login Credentials

If the client needs to establish a new login for InfoDirect or Pershing NetX360, have them contact their Pershing representative. Below is contact information if requested:

Data Feed Setup

There are two types of Pershing relationships that your firm might have, and the setup process depends on the relationship (Broker/Dealer or Retail).

Broker/Dealer Relationship

  1. Please communicate to your account manager at Pershing to feed data to Envestnet mailbox FV0.

  2. Once your Broker/Dealer has confirmed that they have set up this data transmission; please reach out to your Tamarac Support team with a list of Pershing account numbers, office ranges, and rep codes your firm would want in the Tamarac system via the FTP Site.

Retail Relationship

  1. Provide your Tamarac Support team with your Firm Name, Pershing account numbers, Office Ranges, and Rep Codes via the FTP Site.

  2. Your Tamarac Support team will then reach out to Pershing to begin the feed setup process.

APPLIES TO