QUESTION

How do I set up a data feed from SEI Business?

ANSWER

Tamarac Advisor Services often assists clients with requests to enable a particular custodian feed to PortfolioCenter or the UMP.  

Note:

There is a SEI Business and SEI Trust feed. The instructions below are for SEI Business. We have an active SEI Trust feed directly to PortfolioCenter for Trust 3000. However, we are still working on the Trust 3000 feed through the UMP.

UMP Data Feed

To set up the data feed in the UMP from SEI Business, follow these steps:

  1. The client firm must complete an LOA, SEI Business LOA: SEI – Third Party Authorization Form.pdf, for each account. The end-client’s signature is required.

  2. When the macro for the custodian is selected in Zendesk, the email will be sent to DownloadSpecialists@seic.com as shown below.  This is an internal request and you should set yourself as the requestor.

Sample Email

[To]: DataDownload@seic.com

[Subject Line]: Envestnet Tamarac Feed for {Firm Name}

[Email Content]

Hello SEI team,

Can you please set up a new feed for {Firm Name} to our Envestnet Tamarac feed? The LOA is hyperlinked within this email.

If you could please let me know when this has been completed, it would be greatly appreciated. Please note that the file is not attached but is a link within this email. Let me know if you have any questions.

Regards,

Your Name

  1. Once the custodian confirms that the feed has been set up and the account has been added, you should check the following day in the UMP. If the account was not linked to the correct client and it’s been labeled as an orphaned account, send an email to TAS-UMP-Configuration@trv.envestnet.com to assign the orphan account to the firm.

  2. As a final step, make sure that a Standard Interface license code has been entered in PortoflioCenter for the purposes of the UMP feed. In most cases this should be the Standard 8 Interface, and can be shared with Schwab, Fidelity, and TDA.

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