QUESTION

How do I enable a data feed from Wells Fargo/First Clearing?

ANSWER

Tamarac Services often assists clients with requests to enable a particular custodian feed to PortfolioCenter or the UMP.

UMP (Y/N) TAM Recommended PC (Y/N) Login (Y/N) Frequency (D/W/M/N) UMP Quality (1-4) PC Quality (1-4) Cost Basis (D/W/M/N) CFR Contact
 Y N N D D D YES

Note

All completed documents must be forwarded to Legal@envestnet.com.
In the email, cc Darren Abbot(Darren.Abbott@envestnet.com) and Chris Reynolds (Chris.Reynolds@envestnet.com).

PortfolioCenter Data Feed

To enable the data feed to PortfolioCenter from WellsFargo/First Clearing, follow the steps below:

  1. Ask the client to reach out to FCdatadownload@firstclearing.com and request that they send files to the Tamarac FTP site (SFTP.tamaracinc.com).

  2. The files should be sent to a folder with a 6 digit identifier, unique to each firm.
    Examples of current feeds:

    • \\337113-ftp1.system.tamarac\FTPServer\Users\FTPWellsFargo\239652

    • \\337113-ftp1.system.tamarac\FTPServer\Users\FTPWellsFargo\31151

UMP Data Feed

To enable the data feed in the UMP from Wells Fargo/First Clearing, please follow these steps:

  1. Send to a password-protected list of the account numbers as well as the client contact name and email address to FCdatadownload@firstclearing.com. Send attached files via Outlook, since Wells Fargo cannot view Zendesk attachments. 

  2. Wells Fargo will send the client a Confidentiality Agreement to be signed by the client and Envestnet. This agreement will vary depending on whether the firm holds an Advisor or Investment Manager relationship for the accounts.

    Note

    Use the following information when filling out either form:

    • Third Party/Data User: Tamarac Client Firm.
    • Subcontract/Vendor/Consultant: Envestnet Tamarac.
    • Fill in your information as needed.

  3. Once the confidentiality agreement is signed and returned, the custodian may also contact the client directly for an end-client authorization letter.

  4. A Wells Fargo transmission analyst will set up a file transfer account with a unique, client-specific ID to test the transmission to Envestnet FTP (io.envestnet.com).

  5. Loop in Envestnet Data Processing at dailyjobs@trv.envestnet.com to confirm receipt of the test file.

  6. Once the test file has been sent and Envestnet Data Processing confirms receipt, Wells Fargo will begin transmission of daily files.

  7. The day after custodian confirms that the feed has been set up and the accounts have been added, check the UMP. If the account was not linked to the correct client and has been labeled as an orphan account, email tas-ump-configuration@trv.envestnet.com to request they assign the orphan account to the correct firm.

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